Powered by the O2 network, Mobile Sense is a new service offered by BT. There are no set packages or tariffs, unlike other service providers, and customers can bring their existing mobile phone number with them. Mobile Sense is a new radical concept: designed to provide customers with individually tailored call plans. The tariff optimiser helps customers to create an individual call plan that is right for them. Once you’ve created a call plan, you’ll need to select a handset from the variety on offer from Nokia, Siemens, Sony Ericsson and Samsung. Mobile Sense customers receive an e-bill each month, and can change account details and call plans online.

The Mobile Sense website is part of BT’s official site. It is extremely comprehensive and explains in detail the innovative changes to phone tariffs. Customers can contact Mobile Sense by email, phone or request call back if they have any queries.